How to Add Additional Users in Paysync

Adding users to Paysync allows multiple people to receive payroll processing emails and to access the Paysync portal to view or configure logs and connections.

• If you want to have a 2nd login but don't want the user to receive the emails, use a real email so the user can set up the password, then change the email to a fake/not active email so they can log in using the fake-email as the username and then the password, and not receive any Paysync/Payroll-related emails.
• If another user needs to authorise or re-authorise a payroll software, they will need credentials that have non-restricted access to their payroll software.

To add additional users, do the following steps:

1. Log in to Paysync.com.au
2. Go to Settings
3. Click Security
4. Click Add (top right)

5. Enter the details

   - First and Last Name

   - A username (their email address)

   -  A password (can be anything, as it will be changed by the user)

   - A phone number (not a necessary field, so it can be left blank)

6. Tick or untick the boxes as required
   
7. Click Save
8. Once saved, go back to Settings > Security > Click the green reset password arrows on the same line as the User
    
9. The user will then be sent a password reset email with a link for them to set up their password.

Congratulations! You have now created a new user for your PaySync account. If you run into any issues or need any help, please reach out to our customer support team on 07 5450 5743 or Email [e-mail].